About the Episode:
In this podcast episode, David Phillips, Founder of Faster Glass, discusses the importance of human-centered design and its application in solving complex problems. Phillips emphasizes the need to put people at the center of the work and work backwards from there, understanding their needs and perspectives. The episode explores how design thinking can drive innovation and create meaningful experiences for customers, employees, and other stakeholders.
About the Guest: David Phillips
Equal parts educator, facilitator, and instigator, David has devoted his professional life to helping people make things better. He founded Faster Glass in 2010 as a way to combine his passion for sharing the principles of innovation and design, his impatience with blindly accepting the status quo, and his love of learning from others.
David spent six years at Bank of America where he developed and led programs focused on integrating the principles of innovation into a Six Sigma culture. He also served as a subject matter expert “on loan” to China Construction Bank as they built their new product innovation lab. Prior to his time in financial services, David served in a wide range of roles in public accounting, public education, and the U.S. Air Force.
David draws on his diversity of experience to approach situations from different perspectives and to enable others to do the same. Based in Charlotte, David also enjoys being a husband, father, photographer, musician, and mountain biker, even as he is often reminded of his amateur status in all five endeavors.
David earned a B.S in Education (cum laude) from Louisiana Tech University.
Little Known Fact:
David once danced with football legend Johnny Unitas. True story!
About the Host: Kevin Carney
Kevin Carney is a Managing Partner at Kingsmen Software. As Client Partner, Kevin assists clients in their transition from Sales to Delivery and then maintains a relationship to ensure successful completion. A Finance major by training, Kevin bridges the gap between business and technology, especially for Kingsmen’s banking and capital markets clients. Kevin has 30 years of experience in consulting to financial services institutions.
About Kingsmen Software:
We are dedicated, experienced practitioners of software development. We grow software iteratively and adapt quickly to changing business objectives, so we deliver the right software at the right time. Our proven approach combines processes, tooling, automation, and frameworks to enable scalability, efficiency, and business agility. Meanwhile, our advisory & coaching services enable technology leaders, business partners and their teams to learn and adapt their way to sustainable, collaborative, and data-driven operating models.
Production Credits:
Produced in partnership with Mistry Projects: https://mistryprojects.com/